Welcome to Ingugu shop.
All items are made of best quality 100 % baby alpaca wool from Peru.
Here you can find knitted garments for babies and children up to 3 years and accessories like hats and scarves for woman.
Dress up in Eco friendly, silky soft and warm clothes!
We accept PayPal as well as credit cards payment.
If question appears, please contact me: firstname.lastname@example.org
The item you buy will be shipped after your payment received and time needed to complete Your order.
We knit using manual knitting machines, wash it and finish it mainly by hand. Some of listed items are made to order so it takes from 2 to 10 days to make it for you.
Please let me know if you need your order more quickly for any reason.
We ship via Lithuanian Post as Registered Priority Mail and we'll provide you with tracking information.
To EU countries it usually takes 3-7 days to arrive.
To the rest of the world (USA, Australia and other) it takes about 2-3 weeks to arrive.
Unfortunately there are major delays during Holidays season, starting from the end of November.
For additional cost we ship via DHL Express ( delivery in 2 days). For that you should choose to ship via DHL while purchasing. In this case please write your telephone number and email in notes section or send me a message.
Duties and custom charges are costumers responsibility.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
We will do our best for our customer to be happy so please make sure the garment you are buying is the right size. We can provide you with exact measurements so you could be 100% secure you've chosen the right size.
Returns are accepted within 7 days from the delivery date. To process a return, message us with the order details and the reason for return. Please wait for an email confirmation and instructions from us prior to returning the items.
Shipping cost is nonrefundable.
If problems appear please contact: email@example.com
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Inga Remeike, am the data controller of your personal information. If you have any questions or concerns, you may contact me at inga.remeike [!at] gmail.com. Alternately, you may mail me at:
Inga Remeike, PO BOX 860, LT-44002 Kaunas, Lithuania